Privacy Policy

Last Updated: This Privacy Policy describes how the Business Class Deals website (the “Website”), owned and operated by a travel agency (“we,” “our,” or “us”), collects, uses, discloses, and protects the personal information you (“you,” “your,” or “user”) provide when you visit or make a booking through the Website. By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

Account Information: When you register for an account or subscribe to our newsletter, you may provide your name, email address, phone number, mailing address, and any password or account credentials.

Booking Details: When you make a reservation or purchase a business class deal, we collect information such as travel dates, flight preferences, passport/identification details, frequent flyer numbers, payment information (e.g., credit/debit card numbers), and billing addresses.

Customer Service Inquiries: If you contact us for support—via email, phone, or live chat—we may collect any information you choose to share, including travel itineraries, special requests, and feedback.

Surveys and Feedback: If you participate in a survey, contest, or promotion, we may collect additional personal information (e.g., demographic data, travel preferences, or satisfaction ratings).

1.2 Automatically Collected Information

Log Data: Each time you visit the Website, our servers automatically record information (“Log Data”) that your browser sends. Log Data may include your IP address, browser type and version, device type, operating system, referring URLs, pages visited, and timestamps.

Cookies and Similar Technologies: We and our service providers use cookies, web beacons, pixel tags, local storage, and similar technologies to collect information about your browsing behavior, preferences, and device. This helps us remember your preferences, monitor Website performance, and present content that is more relevant to you.

1.3 Information from Third Parties

Travel Partners and Airlines: If you opt to link frequent flyer accounts, travel club memberships, or third-party booking services, we may receive information—such as loyalty program status, tier level, and accumulated miles—directly from those partners.

Marketing and Analytics Providers: We may work with third-party analytics and advertising partners to collect demographic, location-based, or interest-based information about users. This may include data obtained from publicly available sources or data providers.

2. How We Use Your Information

We use the collected information for the following purposes:

  1. Booking Fulfillment: To process and confirm your business class reservations, issue tickets, and coordinate with airlines or travel partners.
  2. Customer Support: To respond to inquiries, process modifications or cancellations, and provide travel assistance. Account Management: To create and manage your user account, authenticate logins, and recover account credentials.
  3. Personalization: To recommend flights, promotions, or ancillary services based on your travel history, preferences, and search behavior.
  4. Marketing and Promotions: To send newsletters, promotional offers, and updates about new deals or loyalty programs, provided you have opted in or to the extent permitted by law.
  5. Improving the Website: To monitor usage patterns, diagnose technical issues, and optimize user experience, content layout, and functionality.
  6. Security and Fraud Prevention: To detect and prevent fraudulent activity, secure payments, and verify your identity when necessary.
  7. Legal Compliance: To comply with applicable laws, regulations, or legal processes (e.g., responding to subpoenas, verifying identity, or reporting suspicious activities).

3. Disclosure of Your Information

3.1 Travel Service Providers

Airlines, Hotels, and Ground Transportation: We share your booking-related information with the relevant airline, hotel, or ground transportation provider to confirm and fulfill your reservation.
Third-Party Reservation Systems: If you book through a partner booking engine or reservation platform, your personal and payment information may be shared with that platform to complete the transaction.

3.2 Service Providers

We engage third-party vendors who provide services such as:
Payment Processing: Securely handle credit/debit card or other payment transactions.
Customer Support & Help Desk: Assist in processing support requests, troubleshooting technical issues, and managing feedback.
Email and Marketing Platforms: Manage and deliver newsletters, promotional emails, and targeted campaigns. Analytics and Data Hosting: Analyze Website usage, store data, and support internal reporting. These service providers are contractually obligated to use your information solely to fulfill the services we request and to maintain confidentiality.

3.3 Legal and Safety

Law Enforcement and Regulators: We may share your information if required by law or legal process (e.g., court order, subpoena) or if we believe it is necessary to prevent illegal activities, protect our rights, or ensure the safety of users.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity. We will notify you of any such change and any choices you may have regarding your information

3.4 Aggregate or De-identified Data

We may share or publish aggregated, anonymized, or de-identified data for research, marketing, or statistical purposes. Such data does not directly identify any individual.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the Website remember your actions and preferences (e.g., login, language, or country).

4.2 How We Use Cookies

Essential Cookies: Required for basic Website functionality (e.g., user authentication, booking sessions, and shopping cart).
Performance and Analytics Cookies: Collect anonymous information about how you interact with the Website (e.g., pages visited, time spent) to improve performance.
Functional Cookies: Remember choices you make (e.g., preferred language or currency) to provide a more personalized experience.
Advertising and Targeting Cookies: Track your browsing habits to deliver relevant promotions or ads, either on our website or on other websites.

4.3 Third-Party Tracking

We may allow third-party analytics or advertising partners to drop cookies or use similar technologies on the Website to collect information about your browsing activities over time and across different websites.

4.4 Managing Cookies

Most browsers let you refuse or delete cookies. Please note that removing or blocking cookies may impair certain features or degrade your user experience. For details on how to manage cookies in your browser, refer to your browser’s help documentation.

5. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and Correction: You can review, update, or correct inaccuracies in your personal information by logging into your account and editing your profile settings or contacting us at the email address provided below.

Deletion: You may request the deletion of your account and associated personal data. We will comply unless we need to retain certain information for legal or legitimate business purposes (e.g., tax or regulatory requirements, dispute resolution).

Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, subject to applicable law.

Restrict or Object to Processing: You can ask us to restrict or object to certain types of processing (e.g., direct marketing). We will comply unless we demonstrate compelling legitimate grounds or the processing is needed for legal reasons.

Withdraw Consent: Where we rely on your consent for processing (e.g., email marketing), you can withdraw your consent at any time by clicking the “unsubscribe” link in marketing emails or contacting us directly. Withdrawal of consent will not affect the lawfulness of processing prior to withdrawal.

Do Not Track Signals: Some browsers allow you to enable “Do Not Track” (DNT). Our Website does not currently respond to DNT signals, but we encourage you to review this policy and exercise your rights as described.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may require verification of your identity before fulfilling your request.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal data is no longer needed, we will securely delete or anonymize it.

If you request account deletion, we will remove your account data from active systems. However, we may retain certain aggregate or anonymized data for historical, statistical, or legal purposes.

7. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use industry-standard encryption (e.g., TLS/SSL) to secure data transmitted between your device and our servers.

Access Controls: We restrict access to personal information to employees, contractors, and agents who need to know that information to operate, develop, or improve the Website.

Secure Payment Processing: Payment information is processed through PCI-compliant third-party gateways; we do not store full credit card numbers on our servers.

Monitoring and Auditing: We regularly review our security policies and procedures, and we conduct vulnerability assessments and penetration testing.

Despite these efforts, no security system is perfect or impenetrable. We cannot guarantee absolute security. If you suspect any unauthorized use of your account, please notify us immediately.

8. Children’s Privacy

The Website is not intended for users under the age of 18. We do not knowingly collect or maintain personal information from minors. If we become aware that personal information of someone under 18 has been collected without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have information from a minor, please contact us as specified below.

9. Links to Third-Party Websites

The Website may contain links to third-party websites (including partner airlines, payment processors, and social media platforms) that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies and terms of use of any third-party site you visit. We are not responsible for the practices or privacy policies of those sites.

10. International Transfers

Your personal information may be stored, processed, and transferred to locations outside your country of residence, including to servers located in other jurisdictions. These jurisdictions may have data protection laws different from those in your home country. By using the Website and providing us with your information, you consent to the transfer, storage, and processing of your information in those jurisdictions. We take appropriate measures to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or new features on the Website. When we make material changes:

  1. We will revise the “Last Updated” date at the top of this page.
  2. For significant changes, we will provide notice on the Website (e.g., via banner or pop-up) prior to the changes taking effect.
  3. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Website after any modifications constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@businessclassdealswebsite.com

Address: Privacy Office, Business Class Deals Website

Call Us Today!

tel:+1-800-518-9233


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